References for Web based Surveys

References

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Baron, J. & Siepmann, M. (1999). Techniques for creating and using web questionnaires in research and teaching. Retrieved January 22, 2002, from http://www.psych.upenn.edu/~baron/examples/baron4.htm

Bosnjak, M., & Tuten, T.L. (2001, April). Classifying response behaviors in Web-based surveys. JCMC 6 (3). Retrieved January 20, 2002, from http://www.ascusc.org/jcmc/vol6/issue3/boznjak.html

Bowker, D. & Dillman, D.A. (2000). An experimental evaluation of left and right oriented screens for Web questionnaires. Presentation to Annual Meeting of the American Association for Public Opinion Research. Retrieved January 20, 2002, from http://survey.sesrc.wsu.edu/dillman/papers/AAPORpaper00.pdf

Burgess, T. F. (2001). A general introduction to the design of questionnaires for survey research. Information System Services.University of Leeds. Retrieved January 9, 2002, from http://www.leeds.ac.uk/iss/documentation/top/top2.pdf

Carini, R, M., Hayek, J.C., Kuh, G.D., Ouimet, J.A., (2001). College student responses to Web and paper. Retrieved February 14 2002, from http://www.indiana.edu/~nsse/acrobat/mode.pdf

Couper, M.P. (2000). Web surveys a review of issues and approaches. Public Opinion Quarterly. 64 (4) 464 – 481. Retrieved February 14, 2002 from Infotrac database.

Couper, M.P. (2001). Web surveys: the questionnaire design challenge. Proceedings of the 53rd session of the ISI. Retrieved February 14, 2002 from http://134.75.100.178/isi2001/

Couper, M.P., Traugott, M.W., & Lamias, M.J. ( 2001). Web survey design and administration. Public Opinion Quarterly 65 (2) 230 –253.

Dillman, D.A. (2000). Mail and Internet surveys: the tailored design methods. Second edition. New York: John Wiley & Sons, Inc.

Dillman, D. A. & Bowker, D.K. (2001). The Web questionnaire challenge to survey methodologists. Retrieved February 22, 2002, from http://survey.sesrc.wsu.edu/dillman/zuma_paper_dillman_bowker.pdf

Dillman, D.A., Caldwell, S, & Gansemer, M. (2000). Visual design effects on item nonresponse to a question about work satisfaction that precedes the Q-12 Agree-disagree items. Retrieved January 20, 2002 from http://survey.sesrc.wsu.edu/dillman/papers/Gallup%20Caldwell%20Q12%20paper.pdf

Dillman, D.A., Phelps, G., Tortora, R., Swift, K., Kohrell, & Berck, J. (2001). Response rate and measurement differences in mixed mode surveys. Retrieved January 20, 2002, from http://survey.sesrc.wsu.edu/dillman/ papers/Mixed%20Mode%20ppr%20_with%20Gallup_%20POQ.pdf

Dillman, D., Redline, C., & Carley-Baxter, L. (1999). Influence of type of question on skip pattern compliance in self-administered questionnaires. Retrieved January 20, 2002 from http://survey.sesrc.wsu.edu/dillman/papers/AMSTAT%20'99%20proceedings%20paper.pdf

Dillman, D.A., Tortora, R.D., & Bowker, D. (1998). Principles for constructing Web surveys. Retrieved February 14, 2002 from http://survey.sesrc.wsu.edu/dillman/papers/websurveyppr.pdf

Dillman, D.A., Tortora, R.D., Conradt, J., & Bowker, D. (1998). Influence of plain vs. fancy design on response rates for Web surveys. Retrieved January 20, 2002, from http://survey.sesrc.wsu.edu/dillman/papers/asa98ppr.pdf

Frary, R.B. (1996). Hints for designing effective questionnaires: ERIC AE Digest. ERIC Clearinghouse on assessment and evaluation. Retrieved January 9, 2002, from http://ericae.net/edo/ED410233.htm

Gaddis, S.E. (1998). How to design online surveys. Training and Development 52 (6) 67 – 72. Retrieved January 20, 2002 from Ebsco database.

Javeline, D. (1999). Response effects in polite cultures. Public Opinion Quarterly. 63 (1) 1-28.

Jeavons, A. (n.d.). Ethology and the Web: observing respondent behavior in Web surveys. Retrieved February 18, 2002, from http://w3.one.net/~andrewje/ethology.html
Redline, C. D. & Dillman, D.A., (1999). The influence of auxiliary, symbolic, numeric, and verbal language on navigational compliance in self-administered questionnaires. Retrieved February 18, 2002, from http://survey.sesrc.wsu.edu/dillman/papers/Auxiliary, Symbolic, Numeric%20paper--with%20Cleo.pdf

Redline, C., Dillman, D., Smiley, R., Carley-Baxter, L., & Jackson, A. (1999). Making visible the invisible: an experiment with skip pattern instructions on paper questionnaires. Retrieved February 22, 2002, from http://survey.sesrc.wsu.edu/dillman/papers/Making%20Visible%20the%20Invisible.pdf

Satmetrix. (2001). Investigating validity in Web surveys. Retrieved January 20, 2002 from http://www.satmetrix.com/public/pdfs/validity_wp4.pdf

Schaefer, E. (2001). Web surveying: how to collect important assessment data without any paper. Office of Information & Institutional Research. Illinois Institute of Technology. Retrieved February 20, 2002, from http://oiir.iit.edu/oiir/Presentations/WebSurveying/WebSurveying_20010424.pdf

Shannon, D., Johnson, T.E., Searcy, S., & Lott, A. (2001). Using electronic surveys: advice from survey professionals. Practical Assessment Research & Evaluation. Retrieved February 14, 2002, from http://ericae.net/pare/getvn.asp?v=8&8n=1.

Smith, C. (1997, June). Casting the ‘Net: surveying an Internet population. JCMC 3 (1). Retrieved January 10, 2002 from http://jcmc.huji.ac.il/vol3/issue1/smith.html

Smith, T.W. (1993). Little things matter. Methodological report 78.National Opinion Research Center. Retrieved February 20, 2002 from http://www.icpsr

Solomon, D. (2001). Conducting Web-based surveys. Practical assessment, Research & Evaluation, 7 (19). Eric Clearinghouse on Assessment and Evaluation. Retrieved February 14, 2002 from http://ericae.net/pare/getvn.asp?v=7&n=19

Zanutto, E. (2001). Web & email surveys. Retrieved January 20, 2002, from http://www-stat.wharton.upenn.edu/~zanutto/Annenberg2001/docs/websurveys01.pdf

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